# Endelir > Endelir turns WhatsApp enquiries into answered conversations: one shared inbox for your team on Meta's WhatsApp Business Platform. From ₹1,499 + GST a month. Endelir is operated by Mosorb India LLP, H. No. 1107, 14/3 Volvonem, Tivim, Bardez, Goa 403 502, India. It is not related to Endel (the soundscape app), Endel Digital Solutions, or any other similarly named company, and it is not affiliated with Meta. Endelir One and Endelir Dive are separate products of Mosorb India LLP, not part of Endelir. Every page listed here, in full text: [llms-full.txt](https://endelir.com/llms-full.txt). ## Product - [Endelir — a shared WhatsApp inbox for businesses that advertise](https://endelir.com/): Endelir turns WhatsApp enquiries into answered conversations: one shared inbox for your team on Meta's WhatsApp Business Platform. From ₹1,499 + GST a month. - [Talk to us](https://endelir.com/contact/): Reach Endelir by email, phone or WhatsApp. A person answers, and we set your WhatsApp number up with you on a call. ## Pricing and comparisons - [WhatsApp API Pricing in India: Plans + Meta Fees](https://endelir.com/pricing/): Endelir plans from ₹1,499 + GST a month, plus Meta's own WhatsApp charges in India: ₹0.8631 per marketing and ₹0.115 per utility message, at cost. - [Compare WhatsApp Business API Providers in India](https://endelir.com/compare/): Endelir, Wati, AiSensy and Interakt compared from their own pricing pages: monthly price, team seats, how message charges are billed, and AI. - [Endelir vs Wati: Pricing and Features Compared](https://endelir.com/compare/wati/): Endelir vs Wati in India: monthly plan prices, team seats, how WhatsApp message charges are billed, AI and free trial, from both pricing pages. - [Endelir vs AiSensy: Pricing and Features Compared](https://endelir.com/compare/aisensy/): Endelir vs AiSensy in India: monthly plan prices, team seats, how WhatsApp message charges are billed, AI and free trial, from both pricing pages. - [Endelir vs Interakt: Pricing and Features Compared](https://endelir.com/compare/interakt/): Endelir vs Interakt in India: monthly plan prices, team seats, how WhatsApp message charges are billed, AI and free trial, from both pricing pages. ## Use cases - [Use cases](https://endelir.com/use-cases/): One job a business needs doing on WhatsApp per page: how the workflow runs, what the customer sees, what it takes to set up, and where the limits are. - [AI Customer Support on WhatsApp](https://endelir.com/use-cases/ai-customer-support/): Answer the routine questions on your business number automatically and send the rest to a person. What Endelir does today, and what the AI waits on. - [WhatsApp Appointment Booking and Reminders](https://endelir.com/use-cases/appointment-booking-reminders/): Take appointment requests, confirm the time, and send reminders a customer can answer. Endelir runs the conversation; your diary stays where it is. - [WhatsApp Customer Feedback and Review Requests](https://endelir.com/use-cases/customer-feedback-whatsapp/): Ask for feedback after a completed order, stay or appointment, save each answer onto the contact record, and send a poor rating straight to a person. - [WhatsApp Customer Re-Engagement and Win-Back](https://endelir.com/use-cases/customer-reengagement/): Bring quiet customers back on WhatsApp: a win-back audience of people who opted in, an approved Marketing template, and every reply in one inbox. - [Automated WhatsApp Lead Follow-Up](https://endelir.com/use-cases/lead-follow-up/): Follow up on enquiries on a timer, with an approved template outside the service window. The sequence stops the moment the lead writes back. - [WhatsApp Lead Qualification and Routing](https://endelir.com/use-cases/lead-qualification/): Ask each enquiry the questions your sales team needs answered, save the replies onto the contact record, and route the lead to the right person. - [WhatsApp Product Recommendations with AI](https://endelir.com/use-cases/product-recommendations/): Recommend products on WhatsApp: an AI teammate that answers from your own price list, chat flows that ask the right questions, and carousels of up to 10 products. - [WhatsApp Returns, Refunds and Cancellations](https://endelir.com/use-cases/returns-refunds-cancellations/): Let customers start a return, refund or cancellation on WhatsApp. Collect what your policy asks for, route it to a person, and send the status back. - [Shared WhatsApp Inbox for Teams](https://endelir.com/use-cases/shared-whatsapp-inbox/): One WhatsApp number, your whole team. Assign every conversation to a person, see the full history, and stop two people answering the same customer. - [WhatsApp Upsell, Cross-Sell and Reorder Campaigns](https://endelir.com/use-cases/upsell-cross-sell-reorder/): Give existing customers a relevant reason to buy again. Build the audience from your own order data, send an approved Marketing template, handle the replies. - [WhatsApp Reservations and Booking Confirmations](https://endelir.com/use-cases/whatsapp-booking-confirmations/): Take reservation enquiries on WhatsApp, collect the details a booking needs, and send the confirmation, the reminder and any change from one thread. - [WhatsApp Broadcasts for Business](https://endelir.com/use-cases/whatsapp-broadcasts/): Permission-based WhatsApp campaigns to opted-in customers: build an audience from a contact group, send an approved template, answer replies in one inbox. - [WhatsApp COD Confirmation for Ecommerce](https://endelir.com/use-cases/whatsapp-cod-confirmation/): Confirm cash-on-delivery orders before you pack them. Your order system sends the check, the customer answers on WhatsApp, and the answer comes back to you. - [WhatsApp Forms and Customer Data Collection](https://endelir.com/use-cases/whatsapp-forms-flows/): Ask for the details you need as steps in a WhatsApp chat. Each answer is saved onto the contact record and can start the next piece of work. - [Send Invoices and Documents on WhatsApp](https://endelir.com/use-cases/whatsapp-invoices-documents/): Send invoices, receipts, vouchers and tickets to the same WhatsApp thread as the transaction. Your system makes the document; Endelir delivers it. - [WhatsApp Lead Generation for Business](https://endelir.com/use-cases/whatsapp-lead-generation/): Turn ad clicks, QR scans and website taps into WhatsApp conversations. Endelir creates the contact, records which ad brought it and gives it an owner. - [WhatsApp Marketing, Offers and Coupons](https://endelir.com/use-cases/whatsapp-marketing-promotions/): Plan offers, discounts and coupon campaigns for customers who have opted in. Approved Marketing templates, one clear action, replies in your inbox. - [WhatsApp Order Confirmations and Updates](https://endelir.com/use-cases/whatsapp-order-updates/): Turn each order event in your own system into a clear WhatsApp update — confirmed, packed, shipped, delivered — with replies landing in your inbox. - [WhatsApp Payment Reminders for Business](https://endelir.com/use-cases/whatsapp-payment-reminders/): Send payment reminders from the system that already knows the invoice, the amount and the due date. Endelir sends the message and takes the reply. - [WhatsApp Pre Check-In and Guest Onboarding](https://endelir.com/use-cases/whatsapp-pre-check-in/): Ask guests for arrival time, party size and transfer needs before they travel, save the answers on their record, and pass them to your operations team. - [WhatsApp Shipping and Delivery Notifications](https://endelir.com/use-cases/whatsapp-shipping-updates/): Send dispatch, tracking and delivery updates on WhatsApp from your own order system, and let the customer reply about a late parcel in the same thread. ## Industries - [Industries](https://endelir.com/industries/): The same shared inbox and automation, described the way enquiries actually arrive in each trade, with links to the use-case pages behind it. - [WhatsApp for Automotive Sales and Service](https://endelir.com/industries/automotive/): Handle vehicle enquiries, test drive requests, service reminders and workshop updates on one number, with every conversation owned by a named person. - [WhatsApp for Education, Admissions and Coaching](https://endelir.com/industries/education/): Answer course enquiries, qualify students, collect counselling requests and documents, and send fee and class reminders with Endelir. - [WhatsApp for Event Registration and Reminders](https://endelir.com/industries/events/): Take event registrations in a WhatsApp chat, send the joining details, remind every attendee before the day, and ask for feedback after it. - [WhatsApp for Clinics and Patient Admin](https://endelir.com/industries/healthcare/): Take clinic appointment requests, confirm times, send reminders patients can answer, and handle routine front-desk questions with Endelir. - [WhatsApp for Hotels and Resorts](https://endelir.com/industries/hotels-hospitality/): Handle room enquiries, reservation confirmations, pre-arrival details, guest requests and post-stay follow-up on one thread with Endelir. - [WhatsApp for Real Estate Leads and Sales](https://endelir.com/industries/real-estate/): Capture property enquiries from your ads, qualify them by area, budget and timeline, hand each one to a named agent, and keep the follow-up organised. - [WhatsApp for Restaurants and Food Businesses](https://endelir.com/industries/restaurants/): Collect table reservation requests, answer hours and delivery questions, send order updates from your own system, and bring diners back. - [WhatsApp for Salons, Spas and Appointments](https://endelir.com/industries/salons-spas/): Answer treatment and price questions, collect appointment requests, send reminders, and bring clients back — all on one salon number with Endelir. - [WhatsApp for Travel Agencies and Tour Operators](https://endelir.com/industries/travel-tourism/): Handle travel enquiries, itinerary follow-up, booking confirmations, traveller details, documents and trip updates on one WhatsApp number with Endelir. ## Integrations - [Integrations](https://endelir.com/integrations/): Endelir works with the systems and ad channels a business already runs, so an order, a lead or an ad click becomes a conversation without anyone retyping it. - [Click-to-WhatsApp Lead Management](https://endelir.com/integrations/click-to-whatsapp-ads/): Your Facebook and Instagram ads open a chat instead of a landing page. Endelir answers it, records which ad sent them, and gives it an owner. ## Legal - [Legal and company details](https://endelir.com/legal/): Terms of service, privacy policy, refund policy, acceptable use policy and the registered company details for Endelir, operated by Mosorb India LLP. - [Terms of Service](https://endelir.com/legal/terms.html): The agreement between your business and Mosorb India LLP for using Endelir: what we provide, what you pay, who is responsible for what, and how it ends. - [Privacy Policy](https://endelir.com/legal/privacy.html): What Endelir does with information about you and, separately, with your customers' WhatsApp conversations. Written for India's DPDP Act, 2023. - [Refunds and Cancellation](https://endelir.com/legal/refunds.html): How to cancel an Endelir subscription, what happens to the rest of the month, and the circumstances in which Mosorb India LLP refunds money. - [Acceptable Use Policy](https://endelir.com/legal/acceptable-use.html): What you may and may not send through WhatsApp using Endelir: consent, opt-outs, prohibited content, and what happens if the rules are broken. - [Delete your account](https://endelir.com/legal/delete-account.html): How to ask Mosorb India LLP to delete an Endelir account and everything in it, what gets destroyed, and how long it takes.