Endelir
Start free
A shared WhatsApp inbox for your team

Answer every enquiry on WhatsApp.

Your ads bring people to WhatsApp. Endelir gives your whole team one inbox, with an AI teammate inside it that answers in seconds and steps aside the moment one of you replies.

Start free for 14 days See it working

14 days free. No credit card. We call you to set the number up.

A shop owner in her forties behind the counter of her shop in Goa, reading her phone
Reply window
22h left
Inbox7 waiting
PS
Priya Sharma
Can you also send the price list?
1h 42m
AK
Arjun Kapoor
Has my order shipped yet?
1h 08m
મી
મીરા પટેલ
સાઇઝ ચાર્ટ મોકલશો?
34m
RD
Rahul Desai
AI answered
Resolved
Live · message to inbox in under a second
AI · 23:41:05
Answered in 3 seconds, in Gujarati, from your size chart.
Handover · 23:43
Riya took over. The AI is silent on this conversation from now on.
Three jobs, one inbox

Answer, follow up, and know what worked

Not six products with six logins. One inbox that does the work a small team actually needs.

A young woman behind a shop counter replying to a customer on her phone
PSPriya SharmaVIP
Is the saffron kurta still available in medium?
3 left. Shall I reserve one? AI
Reply window closes in 22h
Support

Answer faster

Every chat in one place, assigned to a person, with the 24-hour reply window shown before you type. The AI answers first, in seconds, and steps aside the moment your team replies.

A man in a storeroom preparing an offer on a laptop, monsoon rain on the window
Monsoon SaleComplete
Sent842
Delivered831
Read604
Replied73
Marketing

Follow up at scale

Approved templates to people who opted in, opt-outs honoured automatically, every failure named. Carousels, coupons and limited-time offers included.

A shop owner and her colleague looking at the day's results on a tablet after closing
Delivery health, today
98.3%of 1,204 sent
19 of 21 failures are one template
Analytics

Know what worked

Which ad brought the enquiry, how fast it was answered, and which template Meta rejected. Then it tells Meta which of those enquiries actually paid.

Your AI teammate

It answers first, and knows when to stop.

It reads every message the moment it lands, answers what it can from what you have taught it, and hands the rest to your team with everything already said. It never talks over a person.

A young woman sitting up in bed late at night, taking over a conversation on her phone
What the AI did with one enquiry23:41
23:41:02Four messages in eleven seconds. It waited for her to finish, then answered once.
23:41:05Read your room rates and your pet policy. Quoted the rate you wrote down. Invented nothing.
23:43:40She tapped “Talk to a person”. Handed to Riya with the whole conversation.
23:43:41The AI goes silent on this conversation. For good.

Answers from your own material

Your documents, price list, website and policies. It searches them in English, Hindi and Hinglish before it replies.

Never invents a price

Any rupee figure, percentage or promise in a reply is checked against what you have written down. One it cannot find is replaced before it is sent.

Waits for them to finish typing

Four quick messages get one considered reply. From 1 October, that is one billable message to Meta instead of four.

Hears voice notes

A voice note is transcribed before the AI reads it, so the customers who would rather speak than type get answered too.

Steps aside for good

The moment someone on your team replies, the AI stops on that conversation. A customer can also tap “Talk to a person” at any point.

Drafts, if you prefer

Start in suggest mode. The AI writes the reply, your team reads it and presses send, until you trust it on its own.

Add-on, on any plan

The sales agent

It qualifies the enquiry, handles a price objection down to a floor you set and not a rupee further, sends a payment link, and asks one good question two hours before the free reply window closes. Never after ten at night.

What it does

Every screen here is the real product

No abstractions, no illustrated laptops. If it is on this page, it exists.

Shared inbox

Two people never answer the same customer

Claim a chat and it is yours. Hand it to a colleague and everyone can see. The oldest unanswered conversation sits at the top with how long it has been waiting.

  • Assign, reassign, and see who owns what
  • Restrict an agent to only their own chats
  • New chats go to whoever is on duty with the fewest open
Inbox · 7
PS
Priya Sharma
1h 42m
AK
Arjun Kapoor
1h 08m
મી
મીરા પટેલ
34m
SN
Sneha Nair
Yesterday
PSPriya SharmaAssign to me
Is the saffron kurta still available in medium?
3 left. Shall I reserve one?
Please do. And the price list?
Reply to Priya…Send
Flow maker · Order statusLive
TriggerAsk order no.Look up order Timeout 5mNot foundHand to agent "order status"free textAPI no replyafter 2 triesfewest open
Or start it from an ad. A reply can quote {{ad_headline}}, the ad they tapped.
Automation

The bot answers first, then steps aside

Keyword rules reply the second a message lands. A flow asks for the order number. When a human is needed the conversation is handed over with everything already said.

  • Every branch must end in a reply or a handover. The canvas warns you if one dead-ends.
  • A flow can start from the exact ad someone tapped
  • Forms inside WhatsApp for bookings, leads and feedback, built in Endelir
  • A link and QR code for your number, for print and your website
Delivery health

A failure tells you its cause, not its count

"21 failed" is useless. "19 of 21 are one template Meta rejected" is something you can fix in four minutes. Endelir groups failures by cause and links straight to the fix.

Messages, last 14 days+31%
9 Aug18 Aug, campaign sentToday
After the conversation

Every lead on one sheet. Every sale told back to Meta.

The conversation is only half the job. The other half is knowing who is close, who went quiet, and which advertisement paid for the ones who bought.

A shop owner at home in the evening with a cup of chai, reading the day's report on her phone
Lead SheetAll stagesExport to Excel
ContactStageAgentAI summary
Priya SharmaWarmRiyaWants the saffron kurta in medium. Asked for the price list. Ready if it arrives before Friday.
Arjun KapoorConvertedAmanPaid by payment link. Order confirmed.
મીરા પટેલQualifyingAIAsked for the size chart in Gujarati. Choosing between two sizes.
Rahul DesaiLostRiyaWent quiet after the price. Reason: the pitch, not the fit.
Tonight’s report21:00
Still unanswered2
Open escalations1
Closed today3 sales
Agents, slowest firsttable
Full lead sheet, with AI summariesattached

The Lead Sheet

Every contact with its stage, who is handling it, a running AI summary of the conversation, and your team’s own notes. Exports to Excel.

Payment links

Send a Razorpay link from the chat. When it is paid, the lead is marked as a sale after one tap to confirm.

Why leads were lost

Insights reads the lost conversations and sorts the reasons into two piles: fix the pitch, or fix the ad. Each one is tied to the ad it came from.

Tells Meta who paid

Each sale goes back to Meta against the ad click that started it. Never a name, a number or a message. Meta starts finding you buyers, not chatters.

Why us

What the big platforms leave off the page

A shop owner at her counter writing down a step while someone walks her through setup on a call

Every limit, published

All fourteen enforced numbers on the pricing page. Nothing is metered that isn't listed.

Meta's charges named

Billed by Meta, not marked up by us. We show you what to expect for your volume first.

A person sets it up

We do Meta's verification with you on a call. Not a help article, not a chatbot.

Your number is yours

Leave monthly, take the number, and we export your contacts and history for you.

Industries

Built for whoever is answering

The same inbox, phrased the way your enquiries actually arrive. Open any trade to see how it works end to end.

A property agent showing an empty flat to a young couple, pointing out of the window at the rooftops
2BHK · Bandra West · ready to move. Shall I book a viewing?
Book a viewing

Real estate

Site enquiries straight from your ads, assigned to the agent who covers that area.

Learn more about WhatsApp for real estate
A sea-facing homestay room made up for arrival, towels folded into swans on the bed
Two nights, sea-facing, breakfast included. Ready to book?
See dates

Travel & stays

Itineraries and availability, answered inside the window a booking is actually live.

Learn more about WhatsApp for travel & stays
A cook setting a steel thali down on the pass, steam rising from it
Today’s menu

Restaurants & food

Menus, table bookings and today’s specials, without a phone ringing over the noise.

Learn more about WhatsApp for restaurants & food
A shopkeeper smoothing a folded mustard garment on a worn wooden counter
Is the mustard one still in medium?
Last one. Folded and kept aside for you.

Retail & D2C

Size charts, stock checks and order updates, answered before the customer leaves.

Learn more about WhatsApp for retail & D2C
A clinic receptionist on the desk phone, writing in the appointment book, patients waiting behind her
Dr Rao, tomorrow 11:00. Confirm?

Clinics & wellness

Appointment requests and reminders, with the whole conversation history in one place.

Learn more about WhatsApp for clinics & wellness
A fabricator measuring a balcony grill, his phone held between ear and shoulder
Can you quote for the balcony grill?
₹ 8,400 including fitting.

Trades & services

Quotes and job updates from the field, from a phone, between appointments.

Learn more about all the industries

Not listed? If your enquiries arrive on WhatsApp, the inbox works the same way. Tell us the trade and we’ll phrase it for you. Talk to us

View all use cases See every trade
On the App Store and Google Play

Your agents answer from their own phone

One app, both stores, every workspace. An agent installs it, signs in, and gets pushed only the conversations they are allowed to see. The boundary is enforced on the server, not in the app.

Push the moment a message lands
The 24-hour window, as a countdown
Photos and voice notes both ways
On-duty toggle, so routing skips you
A man at a roadside tea stall in the rain, answering a customer on his phone between visits
PS
Priya Sharma
waiting 1h 42m
Is the saffron kurta still available in medium?
3 left. Shall I reserve one?
Please do. And the price list?
22h left to reply freely
Reply…
Push · now
Priya Sharma: Please do. And the price list?
Pricing

Plain pricing, in rupees

No per-agent surprises. Every plan includes setup help and support from a person who knows your account.

Starter

₹1,499+ GST / month

or ₹14,990 a year — twelve months for the price of ten

  • 1WhatsApp number
  • 3agents
  • 3,000contacts
  • 5,000outbound messages a month
  • 10campaigns a month
  • 25templates
Start free trial

Growth

Most businesses
₹2,799+ GST / month

or ₹27,990 a year — twelve months for the price of ten

  • 1WhatsApp number
  • 5agents
  • 5,000contacts
  • 25,000outbound messages a month
  • 25campaigns a month
  • 50templates
Start free trial

Scale

₹5,999+ GST / month

or ₹59,990 a year — twelve months for the price of ten

  • 2WhatsApp numbers
  • 10agents
  • 10,000contacts
  • 100,000outbound messages a month
  • 60campaigns a month
  • 100templates
Start free trial
Add-on

The AI sales agent works on any plan and is priced separately. Ask us for the price

Every limit, in full

These are the numbers the software enforces. Nothing is metered that is not listed here.

LimitStarterGrowthScale
AI teammate (answers first, hands over to your team)Not includedIncludedIncluded
AI calls in any 30 days, on Endelir's AI connection—5,0005,000
WhatsApp numbers112
Agent seats3510
Stored contacts3,0005,00010,000
Outbound messages a month5,00025,000100,000
Campaigns a month102560
Message templates2550100
Auto-reply rules20100500
Chat flows525100
Automation runs a month10,00050,000250,000
Contact custom fields1050200
Private storage1 GB5 GB20 GB
Connected integrationsNone310
Advanced reportingNot includedIncludedIncluded
API and webhook accessIncludedIncludedIncluded

GST at 18% sits on top

As it does on any software subscription in India. If you are GST registered you claim it back, which is why the prices are shown without it.

Meta’s message charges are Meta’s

Billed by Meta directly, at Meta’s own rate: ₹0.8631 per marketing message in India. From 1 October 2026 replies inside the 24-hour window cost ₹0.115 each after the first 1,000 a month on each number. Not ours to mark up, so we don’t. Meta’s charges and worked examples

Questions

The things people ask before signing up

If yours is not here, email hello@endelir.com and a person will answer it.

What is Endelir?

Endelir is a shared WhatsApp inbox for businesses that advertise, built on Meta’s WhatsApp Business Platform by Mosorb India LLP in Goa. Your whole team answers customers from one WhatsApp number, and an AI teammate answers first, from your own material, and steps aside the moment one of you replies.

How much does Endelir cost?

Plans are ₹1,499, ₹2,799 and ₹5,999 a month plus GST, and every workspace starts with 14 days free. Meta bills its own per-message charges to you directly, at Meta’s rate: ₹0.8631 per marketing message in India. Full pricing, with worked examples.

Will the AI say something wrong to my customer?

It answers from what you give it: your documents, price list and policies. Before a reply goes out, any price, percentage or promise in it is checked against what you have written down, and a reply that invents one is replaced. If a customer asks for a person, it hands over at once. You can also start in suggest mode, where the AI drafts and your team presses send.

What happens when someone from my team replies?

The AI stops on that conversation for good. It does not come back after an hour or overnight. From then on it only watches the clock and reminds your agent before the free reply window closes.

Do I need a new phone number?

Not necessarily. You can use an existing number, but once it is connected to the WhatsApp Business Platform it can no longer be used in the ordinary WhatsApp or WhatsApp Business app on a phone. Many businesses prefer a dedicated number for that reason. We will talk it through before anything is connected.

How long does setup take?

The Endelir side is quick. The timing depends on Meta’s business verification, which is their process and not something we control or can promise a date for. We do it with you and tell you honestly where it stands at each step.

Can I message anyone I like?

No, and neither can anyone else. WhatsApp only allows you to start a conversation with people who have agreed to hear from you, using a message template Meta has approved. Endelir keeps track of consent and honours opt-outs automatically, because getting this wrong risks your number.

Can several people answer at once?

Yes — that is the main reason to use it. Your team works from one shared inbox, each conversation can be assigned to a person, and everyone can see who is handling what.

Is my customer data safe?

Each business has its own separate workspace; no customer can see another’s conversations. Everything is encrypted in transit, sensitive fields such as access tokens are encrypted at rest, backups are encrypted and stored away from the server, and you can export or delete your data on request.

Can I leave?

Yes, monthly. Your WhatsApp number belongs to you and can be disconnected from Endelir and moved elsewhere. We will export your contacts and conversation history for you.

What we won't claim

We are new, and we would rather say so.

No customer count

You won't see "trusted by 50,000 businesses" here, because it wouldn't be true yet.

No borrowed badges

We are a verified Meta Tech Provider — that one we earned. You won’t see badges here that we did not.

No invented numbers

The chats and figures in the pictures on this page are examples. Real ones go here once they come off our own traffic.

Start free for 14 days Or talk to a person first — hello@endelir.com